Shipping & Returns

 

SHIPPING:

FREE WORLDWIDE SHIPPING will apply to orders over the value of €100 (Spain) 

€150 (rest of EU)

€250 (Rest of the world)

All orders placed on working days will be shipped from La Coruña (Spain) on the same day or the following working day at the latest.

Shipping cost on orders under the value of €100 (Spain) / €150 (the rest of EU) / €250 (Rest of the world):

  • SPAIN: €6
  • THE REST OF THE EU: €12 
  • REST OF THE WORLD: €25 

*Standard shipping can take up to 10 business days in some countries.

*A tracking number will be provided so you can track your order. 

 RETURNS:

To make a return, you can do so within 14 days of receiving the purchase, please email us at info@aitorastore.com beforehand indicating your order number.

The item should be in the same condition as you received it, with all of its labels still attached.

The refund shall be made effective by the same means through which payment was made, 2-8 days after we receive the package, this refund shall include the purchase amount minus the delivery costs.

Please clearly mark any overseas return parcels as ‘RETURNED GOODS’ and use as a trusted delivery service with tracking. Please ensure the item is well packaged to avoid damage in transit.

Returns must be sent to AiTORA, Estiman 2, Dumbria, 15151, La Coruña, Spain.